#ZOOM JOIN MEETING IS GREYED OUT VERIFICATION#

A grayed out option indicates that it has been locked at either the Group or Account level, and you will need to contact the Zoom administrator if this is the case.

#ZOOM JOIN MEETING IS GREYED OUT VERIFICATION#

If a verification dialog displays, choose Turn On to verify the change. Toggle the setting on if it is disabled.Make sure Join before host is turned on in the Meeting tab.Click Settings from the navigation menu.Zoom’s web portal can be accessed by signing in.If you want this setting to be mandatory for all users in this group, click the lock icon.Īs long as Join Before Host is enabled in your meeting settings, it will be on by default for any new meetings, but you have the option of unchecking it when setting up meetings. Click the lock icon, and then click Lock to confirm the change.Participants can join before host time limit should be checked in order to allow custom Join Before Host time limits.

It is required to change it at the Account level if the option is grayed out.

If a verification dialog appears, click Turn On to confirm the change.

Toggle the setting on if it’s disabled.

Make sure Join before Host is enabled under the Meeting tab.

Under Settings, click on the name of the group.

Select User Management and then Group Management.

You will need to lock the setting in order to force it on for all meetings. You will be prompted to confirm your choice by clicking Lock.Īll members of a specific group will be able to uncheck Join Before Host when scheduling a meeting, but it will be on by default for any newly scheduled meetings.

It is possible to make this setting mandatory for all users in your account if you click the lock icon.

Start time option (() minutes before the event time).

Lastly, you can check the Participants can join one host at a time checkbox (optional) to allow customized time limits on Join Before Host.

If a verification dialog appears, click the Turn On button to make sure that the setting has been changed. If the setting is enabled, click the toggle to activate it.

If this setting is disabled in the Meeting tab, you need to click the toggle to enable it.

Select Account Management from the navigation menu, and then select Account Settings.

It is a good idea to sign in as an administrator with the ability to edit account settings on the Zoom web portal.

It is recommended that you lock the setting in order to have this setting be applied to all meetings. As long as you have enabled “join before host” in the web portal, you will be able to see this option when scheduling meetings.Īll members on your organization will be able to request Join Before Host by default when scheduling a meeting for the first time, but they also have the option to turn it off when scheduling a meeting for the first time.

Zoom join meeting is greyed out